Problem
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Function
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There are small red, blue, or green dots on the screen
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Because the LCD is manufactured with technology requiring high point density,
a pixel deficiency or lighting may occur within 0.01% of total pixels.
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The sound or image is not working
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Has the switch for the vehicle been turned to [ACC] or [ON]?
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Has the SYSTEM been turned OFF?
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The video is being displayed but sound is not working
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Has the volume been set to a low level?
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Has the volume been set on mute?
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When the power is turned on, the corners of the screen are dark
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The display looking somewhat darker after prolonged periods
of use is a normal phenomenon with LCD panels. It is not a malfunction.
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If the screen is very dark, contact your point of purchase or
the nearest service center.
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Sound is working from only one speaker
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Is the position of FAL/BAL sound controls or volume adjusted
to only one side?
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Sound and video does not work in AUX mode
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Is the audio and video connector jacks fully inserted into the AUX terminal?
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The external device is not working
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Is the external device connected with a standard connector cable?
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The road is missing
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Some map data may be missing or incorrect.
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The road name is spoken incorrectly
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The TTS(Text To Speech) engine speaks the street name based off of the phonetic
spelling.
This will continuously be update with the map datebase.
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Problem
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Possible Cause
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Solution
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The power does not turn on.
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The fuse is disconnected.
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Replace with a suitable fuse. If the fuse is disconnected again, please
contact your point of purchase or service center.
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Device is not properly connected.
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Check to see that the device has been properly connected.
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The CD does not play.
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The DISC has not been inserted or has been inserted upside down.
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Insert the disc properly so that the sides are facing the correct direction.
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The DISC has been contaminated.
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Wipe dirt dirt and other foreign substances from the DISC.
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The vehicle battery is low.
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Charge the battery. If the problem persists, please contact your point of
purchase or service center.
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A disc which is not supported by the device has been inserted.
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Insert a disc which is supported for play by the device.
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The sound does not work.
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The volume level is set the lowest level.
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The connector is not properly connected.
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The device is currently fast-forwarding, rewinding, scanning,
or playing in slow mode.
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Adjust the volume level.
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Check the connection state.
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The sound will not work when the device is fast-forwarding,
rewinding, scanning, or playing in slow mode.
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The sound or video quality is low.
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The DISC is dirty or scrached.
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Vibration is occuring from the position in which the conversion
switch has been installed.
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The color and tone quality of the image is low.
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Wipe off water or dirt from the DISC. Do not use a disc which
has been scrached.
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The sound may be short-circuited and the image distorted if
the device begins to vibrate. The device will return to normal
operation once the vibration has stopped.
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Aging of the video display and deterioration in performance
may cause certain quality degradations.
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The USB does not work.
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USB memory has been contaminated.
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A separately purchased USB HUB is being used.
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A USB extension cable is being used.
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A USB which is not a Metal Cover Type USB Memory is being used.
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A HDD type, CF, SD Memory is being used.
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There are no music files which can be played.
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Please use after formatting the USB into FAT 12/16/32 format.
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Remove any foreign substances on the contact surface of the
USB memory and multimedia terminal.
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Directly connect the USB memory with the multimedia terminal
on the vehicle.
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Directly connect the USB memory with the multimedia terminal
on the vehicle.
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Use a standard USB memory.
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Use a standard USB memory.
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Only MP3, WMA file formats are supported. Please use only the
supported music file formats.
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The iPod is not recognized even though it has been connected.
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There are no titles which can be played.
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The iPod firmware version has not been properly updated.
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The iPod device does not recognize downloads.
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Use iTunes to download and save MP3 files into the iPod.
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Use iTunes to update the firmware version and reconnect the
iPod with the device.
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Reset the iPod and reconnect with the device.
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Description and operation
AVN Head Unit Components and components location